Is the blogosphere still going nuts for eShakti? They were for a little while.
The company is a cool concept. They have pages and pages of fun dresses that you can have customized to your measurements. The prices are a little steep for not being able to try something on, but they give a lot of coupons and customize things. They also seem to have built their business on the good reviews of bloggers.
That’s suspicious. If the only good reviews you can find of a product are coming from people that have gotten it for free, it’s probably not a good product.
But they have so many options, I know. They got me with that. I checked that their return policy was good and bought this dress for the winter:
It looked cozy and heavy enough that I could wear three pairs of pants under it if we got another snowpocalypse. I was particularly taken with the thumb holes. My high school goth days still have a minor influence on my fashion, okay.
I placed the order November 12th. I received my dress on the 27th. A bit of a wait, but not so bad. Do you know what was bad? The dress. That happens with online shopping. It was a shapeless lump in the middle with form fitting arms. My thumbs wouldn’t fit in the thumb holes. I have child sized hands. They were freakishly small holes. This is why they want you to customize the dresses, I guess. Their preset sizes are bizarre.
So I sent it back the same day. So far a totally fine interaction. The dress didn’t fit, but I had no problems with the company.
My problem is that they confirmed the delivery of my return on December 20th and had no automatic process in place to refund my money. I got an email saying that I would receive my refund in 7 – 14 business days. I had to email them on January 11th to get them to manually process my refund. I buy and return a lot of things online. This is the first time I’ve had to remind someone to give me my money back, and makes me never want to try them again.
This was two months after I ordered the dress. How much money do you think they’re making off of people that don’t obsessively check their bank accounts?
Keep track of your money. Bother people. Get in all in writing. Return policies aren’t always enough.
Have you ordered anything that bloggers swear is amazing that fell short of your expectations?